Main Line: (888) 277-8239
For emergencies, please call 911 first.
As our resident, you will have a set of maintenance responsibilities that you will be required to fulfill on a regular basis. Many of these responsibilities will help keep the property in good running order, reducing the amount of problems you throughout your tenancy.
Reporting Maintenance - PropertyMeld
To report a maintenance concern, you must first either call the Maintenance number or create a Meld (work order) within the My Maintenance on the home page. Once the Meld is created, the technician assigned to your work order will contact you directly for scheduling.
• Code Notices – Ciy Code Compliance Officers will fine the home if your grass is not kept, tree branches are too low, tires are left out, and so forth.
• Foundations – Watering your foundation will help the house from shifting, causing internal damage such as cracks in walls and breaks in the sewer line.
• Air Conditioners—Residents are required to change their air filters every 30 days. Be sure to regularly wash the outside condenser to help with grass and pet hair blocking air flow.
• Plumbing -- Flushing sanitary napkins, wipes and foreign objects will clog the sewer line, causing backups and big problems. Please only flush what toilets are intended for!
For a full list of items to be conscious of, refer to your Resident Manual.